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Our Process

How Vivaly works for you?

 

1. Share Your Request

 

Tell us what you’re looking for — a specific item, a style direction, or simply an inspiration.We listen carefully and guide you toward what’s realistic and worth your investment.

 

2. We Source from Italy

 

We check official boutiques and certified outlets across Italy.You receive real photos, prices and availability before making any decision — no pressure, just clarity.

 

3. Safe Purchase & Delivery

 

Once you approve the item, we guide you through the purchase and delivery.You can complete the payment yourself through your preferred method, or we can coordinate the entire process on your behalf.Packaging, shipment and follow-up are handled with the same care we’d use for our own order — and you’re kept informed at every step.

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Servis Zili

Book a Service

Book your personalized shopping service today. 

Authentic pieces, transparent prices, and real Italian care, wherever you are.

Image by Tim Mossholder

V.E from Turkiye

I was looking for someone to shop for me, and with my friend's recommendation, booked an appointment with Vivaly. I didn't expect to receive such meticulous attention and. It felt like I was shopping with a friend while the stores virtually. I'm thinking of starting my subscription next month :) Thank you Kubra!

Discover Italy’s most authentic outlet experience.

Join our small-group Vivaly Outlet Tour, guided by a Professional— a personal shopper based in Padova.

Together, we visit Italy’s top designer outlets such as Prada, Burberry, Bottega Veneta, Fendi and 155 more Luxury and High-end Brands, explore real prices, and enjoy a day filled with style and authenticity.

Limited to 5 guests per tour, ensuring a relaxed, genuine experience. From Italy, with care,  designed for fashion lovers from all over world.

  Next Tours:  Noventa di Piave Outlet, December 2025

                      The Mall Firenze, December 2025 

Book your spot today and be part of an exclusive journey through Italy’s fashion culture.

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